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Covid-19 Policy

What we’re doing

  • We have marked out/designated seating spots to allow for distancing in our reception areas. 
  • We wash our hands before and after every client, before using computers, and sanitise throughout the appointment if we need to touch something on our trolley (products etc)
  • We will, as was always our policy, be wearing a mask for the duration of your appointment.
  • As always, we follow strict protocols for cleaning our tweezers and other equipment between each client, including sterilisation of all equipment.
  • If you would like your therapist to wear gloves, they will. We practice vigorous hand-washing, and hand sanitising throughout the appointment, but will wear gloves upon request.
  • All of our team members have completed their Covid-19 Infection Prevention Certificate. No-one has been overseas in the last 6 months.
  • We will be taking all staff temperatures at the staff of each shift (using a contactless, infrared thermometer), and no one experiencing a fever/raised temperature or any symptoms will be permitted to work.
  • We have a vigorous cleaning/disinfection schedule in our salon, with high contact points being given special attention on top of daily cleaning.

What we ask of you

  • A friendly reminder that if you aren’t feeling well/have symptoms, if you have been in contact with a confirmed case of COVID-19, or recently returned from overseas in the last 3 weeks – please reschedule your appointment to a later date after you have tested negative. 
  • We request that you sanitise hands before you are seated in reception – before you go anywhere in the salon. Additionally, sanitiser will be available on all desks (and pretty much everywhere!) for your use.
  • Please only bring 1 other person to your appointment.
  • It’s advisable to dress warmly (even BYO blanket!) as unfortunately, we won’t be able to provide blankets any more during treatments so beds can be disinfected between clients.
  • If you’re running early to your appointment, please wait until 2-3 mins before your booked time to enter the salon – this will help to ensure we can practice social distancing in our reception areas.
  • Please follow any signs, barriers or floor markers to assist with social distancing wherever possible.